Clinics & Services
Note: Stated days & times are subject to change dependant on availability of staff & clinicians. Please contact the surgery for current information.
NHS Health Checks
If you are aged between 40 – 74 you are entitled to a free NHS Health Check every 5 years. The NHS Health Check is designed to reduce the risk of patients developing any long term conditions and provides advice on how to maintain a healthy lifestyle.
We look forward to seeing you in the practice! In the meantime you can check your heart age using this tool:
Check your heart age
NHS Health Checks – 75 years +
If you are aged 75 or over you are entitled to a free NHS Health Check if you haven’t had one in the last year. Similarly to the 40-74 year old check, it is designed to reduce the risks of developing long term conditions and to provide advice on how to maintain a healthy lifestyle. Our staff are also trained to carry out memory assessments and frailty risk assessments.
Contraception and Sexual Health
Comprehensive, confidential advice is available during normal surgery hours. We offer oral contraceptives, injectable contraception, sub-dermal implants and coils. We also offer emergency contraceptive advice. We would recommend you visit your closest sexual health clinic if you require a full sexual health check. Please visit the following website for more information:
This clinic is run by the midwife on Tuesdays & Thursdays. If you become pregnant, you will be given a 'booking appointment' at which the
midwife will ask you a few questions and carry out some general health checks.
You will be seen regularly throughout your pregnancy either at the practice or at the local hospital, or both.
These are normally carried out by the practice nurses. Please telephone the surgery appointment line to make a convenient appointment. If you have any problems or queries about cervical smears please contact the practice nurse.
Baby 6-8 Week Check/Post-Natal Clinic
All new babies and Mothers are invited for a check-up when baby is six to eight weeks old.
Long Term Condition Management
Our Nursing team have a wide range of skills to help monitor patient long term conditions and will offer health advice in order to reduce further health risks and to enable patients to live the healthiest possible lifestyle. Long term condition reviews are scheduled to take place in the month of patient’s birthdays. This system was introduced to make it simpler for patients to remember when they are due for a check-up. Patients who require blood monitoring as part of their annual check-up should attend the surgery to collect a blood sample request form and have their bloods taken at least one week before their review is booked.
Immunisations For Babies To Pre-School
Baby & Childhood immunisations are carried out by the Practice Nurse, you will be invited by letter from Child Health.
If you cannot bring your child yourself you can give written permission for a relative to do so on your behalf.
Procedures such as joint and tennis elbow injections, treatment of warts and other skin problems can often be done in our treatment room, avoiding the need for hospital referral and the delays involved. Please ask us regarding any moles, lumps or bumps that you are concerned about, as many may be suitable for removal at the surgery. Please discuss this with your doctor who will then arrange for you to be given an appointment.
This Practice signposts to local stop smoking services.
Medical Reports and Non-NHS examinations
Some services requested at the practice lie outside the remit of the practice's NHS contract and therefore there is a charge for these services. Non-NHS services include: accident and sickness insurance medical reports, certificates (such as fit notes for first week of work absence); drivers', school and sports medicals, holiday insurance certificates, passport applications, private health insurance claims, private prescriptions and some vaccinations for travel abroad.
You will be required to complete a private work application form and you may need to make a non-refundable deposit. Please speak to our reception team or secretaries for more information.
Medical Fitness for Work Certificates
When off work due to sickness, an employee can self-certify for up to seven calendar days.
The link below will take you to the Employee statement of sickness form on the GOV.UK website https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2
If you are ill for more than seven calendar days, certificates are obtained as part of the consultation with your doctor. Any request from an employee/employer for a doctor's certificate covering fewer than eight calendar days will be a private certificate only, for which there will be a charge. If you attend a hospital department and are told not to work, you must get a certificate from the Doctor there.
For on-going sick note requests you can visit the practice and complete a Sick Note Extension Request Form. The doctor may be able to continue your sick note without being reviewed each time depending on your circumstances.
If you have a problem with your feet, the doctor may refer you to the podiatrist.
The practice can refer patients for counselling. Patients are also able to self-refer to Dudley Talking Therapies, please follow the link below for more information:
If your doctor feels it is appropriate to refer you for dietary advice they will arrange for you to see the dietician.
Our Reception Team can book you directly in with our in-house Physiotherapists for an assessment.
Getting the results of a test organised by the practice
Length of time before test results come back
Some tests take longer to return to the practice than others Please allow the following time to ensure all of your results are likely to be back:
Getting the results of tests organised by the hospital
Sometimes patients have investigations that have been arranged by hospital consultants. The results from these tests do not automatically get forwarded onto GPs.
If you want to know the result of a test you have had under the care of a consultant you can phone the hospital and ask to speak to your consultant's secretary.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
Our surgery is accessible to patients using a wheelchair. We also have parking spaces outside the building which are reserved for patients displaying a disabled sticker.
We can arrange interpretation and translation services for patients who do not speak English and for deaf patients. Please let us know when booking an appointment if you need this service.
Dudley Information Directory
This useful online tool allows local residents to see what Health and Social Services are available to them in the surrounding areas. You can navigate yourself round the site for a particular service or you can enter your postcode to find the nearest available services.
This gives patients who have registered with Patient Access – the online service the facility to book an appointment, order repeat medications and to view a brief summary of their medical record.
Patients who are interested in using the on-line facility will need to register as a user on another site. To do this, it will be necessary to come into the Practice and obtain a registration letter from reception, this will contain a unique access code for the web site together with all the information you will need to access the service. Please ask at reception on your next routine visit to the practice to sign up to the service. When returning your form, photographic proof of identity will be required at the time, so you should bring suitable documents (Passport / photo driving licence and address confirmation such as recent utility bill / credit card statement, but not a mobile phone bill)
If you wish to find out more, go to https://www.patientaccess.com/, there is information on that website to assist you.
Clinical record access
You may now request online access to your clinical record; however there are certain important considerations you need to make about this. Please call in to collect the paperwork which includes a leaflet we ask you to read.
If, after reading the above leaflet, you wish to proceed, you will need to complete and sign the request form. PLEASE NOTE that we will require to check your identity at this time.
Your data matters
Patient Participation Group (PPG)
Our Patient Participation Group (PPG) is made of up of a group of patients who volunteer to attend meetings at the practice bi-monthly. The idea of the PPG is that the Practice can gain valuable feedback from the patients experiences at the practice and discuss what services are on offer and what services patients would like to see offered in the future.
The practice will relay information to the PPG about any upcoming changes at the practice and ask for feedback.
Any registered patient at Three Villages Medical Practice can join the PPG. Please speak to a member of the reception team if you are interested in joining.
Minutes from previous PPG Meetings
3 Villages PPG Meeting - 23/01/2019
3 Villages PPG Meeting - 27/03/2019
3 Villages PPG Meeting - 23/05/2019
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