Have you ever been to A&E because you can't get off a fake nail? Taken your poorly pet to A&E instead of the vet?
It might sound far-fetched but the star of this video, Dee, does both of these in a humorous but informative Choose Well animation, which is based on real-life examples of A&E misuse.
Dee is advised by our singing doctor on the correct times to use A&E and about the available health services to use when things aren't an emergency!
Extended Access Pilot
In the Kingswinford, Amblecote and Brierley Hill area, practices are working in partnership to provide additional GP appointments. This is a pilot scheme, until the end of March 2018, to ensure we have additional capacity over the winter months.
Following the pilot, the popularity of the scheme will be evaluated by NHS England and local providers.
Additional Clinics can be accessed at the listed times, on the following sites:
Monday and Wednesday
Rangeways Road Surgery
Three Villages Medical Practice
Wednesday and Sunday
High Oak Surgery
Thursday, Friday and Saturday
Moss Grove – Kingswinford Surgery
Kingswinford Medical Practice
If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours. The telephone lines will not necessarily be available during these additional clinic times.
Your appointment may be with another practice in the area and may not be at your registered practice.
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We are now booking flu clinics, if you are eligible please call 01384 322500 to book your appointment. Please call after mid-morning.
Beware of 'Scams'!
A patient at a Practice in Dudley has reported being contacted by telephone by a company claiming to be the NHS before requesting personal information about health and prescriptions over the phone. This is a national scam and patients elsewhere in the country were also told they needed to change their medication and they would be charged for that before asking them to hand over credit card details. In some circumstances the company may ask for details about medication with a view to attempting to make an appointment to visit the patients’ home and assess them for a long term condition.
We are asking patients who get called in these circumstances to double check with the practice before making any appointments or giving out any payment details. We recommend that no one takes any medication sold to them over the phone or the internet as you do not know that the medication is legitimate and safe. It is important that you always get your prescriptions from the doctors treating you and that you buy any non-prescription medications from a reputable pharmacist or shop.
Electronic Prescription Service
On the 27th January 2016 we introduced the 'EPS' system, whereby prescriptions can be sent electronically from the surgery direct to a nominated pharmacy of your choice. See the section at the top of this home page titled 'prescriptions', then the heading 'EPS' or search 'NHS CHOICES EPS' via the internet for detailed information.
All patients (including children) have a named GP who will have overall responsibility for the care and support we provide for you. This will normally be the same as your 'usual G.P'. This does not prevent you from seeing any GP in the Practice if you so wish (as is currently the case anyway). If you have not yet been notified and wish to know who your named GP is, please contact the surgery or ask a receptionist at your next appointment.
Why not get involved? Help patient care to evolve
We are looking for patients from all age groups and backgrounds. to join our Patient Panel. Learn how the practice works through meetings and discussions. Find out more about the NHS. We encourage people to get involved and have a real say into how patient care can evolve at Three Villages Medical practice.
You could possibly form your own group to run alongside the main group and a representative from that attend the main meetings. For example, younger people or carers.
We are also looking for patients who do not wish to join a group or a meeting but may still wish to participate by taking part in small surveys by email or the website. Please let us know if this interests you.
If you are interested and would like to discuss this further please contact the PPG directly via e-mail email@example.com or contact the practice on 01384 322501
Practice contractural changes. We now operate under the GMS contract instead of PMS. This makes no fundamental difference to patient care, but is a change in how Practice funding and charges are organised.