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CARE QUALITY COMMISSION: The results from our  recent inspection are now available on their website. Our overall rating was GOOD. For more details please go to the CQC Website  then in the 'search box' select Inspections: Doctors/GP's - Three Villages - Stourbridge.

Latest News

Dr Tapparo in the news!

Dr Tapparo has unfortunately had an accident whilst out walking and is unlikely to be able to work for a number of weeks. We apologise about the effect it will have on appointment availability in the short term but we are looking to provide cover in her absence.

http://www.stourbridgenews.co.uk/news/15224075.woman_rescued_by_ambulance_crews_after_fall_on_Kinver_edge/?ref=wa

Beware of 'Scams'!

A patient at a Practice in Dudley has reported being contacted by telephone by a company claiming to be the NHS before requesting personal information about health and prescriptions over the phone. This is a national scam and patients elsewhere in the country were also told they needed to change their medication and they would be charged for that before asking them to hand over credit card details. In some circumstances the company may ask for details about medication with a view to attempting to make an appointment to visit the patients’ home and assess them for a long term condition.


We are asking patients who get called in these circumstances to double check with the practice before making any appointments or giving out any payment details. We recommend that no one takes any medication sold to them over the phone or the internet as you do not know that the medication is legitimate and safe. It is important that you always get your prescriptions from the doctors treating you and that you buy any non-prescription medications from a reputable pharmacist or shop.

Electronic Prescription Service

On the 27th January 2016 we introduced the 'EPS' system, whereby prescriptions can be sent electronically from the surgery direct to a nominated pharmacy of your choice. See the section at the top of this home page titled 'prescriptions', then the heading 'EPS' or search 'NHS CHOICES EPS' via the internet for detailed information.

Named GPs

All patients (including children) have a named GP who will have overall responsibility for the care and support we provide for you. This will normally be the same as your 'usual G.P'. This does not prevent you from seeing any GP in the Practice if you so wish (as is currently the case anyway). If  you have not yet been notified and wish to know who your named GP is, please contact the surgery or ask a receptionist at your next appointment.

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Friends & Family test - results

Along with all other Practices in th UK we arepublishing the results of the 'Friends & Family test' introduced by NHS UK.

It asks the question -

How likely are you to recommend our service to friends and family if they needed similar care or treatment?

 

March 2016

Extremely likely220
Likely63
Neither likely or unlikely6
Unlikely2
Extremely unlikely18
Don't know3

  If you haven't already completed a questionnaire, there is an on-line version on this web site (see under 'Have your say' on the right of the screen), or paper versions are available in the surgery for when you next visit. The survey is very brief and will only take a few moments of your time.

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Why not get involved? Help patient care to evolve

We are looking for patients from all age groups and backgrounds. to join our Patient Panel. Learn how the practice works through meetings and discussions. Find out more about the NHS. We encourage people to get involved and have a real say into how patient care can evolve at Three Villages Medical practice.

 

You could possibly form your own group to run alongside the main group and a representative from that attend the main meetings.  For example, younger people or carers.

 

We are also looking for patients who do not wish to join a group or a meeting but may still wish to participate by taking part in small surveys by email or the website.  Please let us know if this interests you.

 

If you are interested and would like to discuss this further please contact Corinne Wood who can put you in touch with a patient panel member.

Tel: 01384 322501 or e-mail corinne.wood@dudleyccg.nhs.uk

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Practice contractural changes. We now operate under the GMS contract instead of PMS. This makes no fundamental difference to patient care, but is a change in how Practice funding and charges are organised.

 
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