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Practice Management

Miss Paula Collins (f)

Practice Manager

Paula is the overall responsible person for the practice staff, procedures, compliance and finance. She has a wide experience of working in GP Practices in different areas of the West Midlands.


Mr Joshua Corns (m)

Joshua is the Assistant Practice Manager. His main role includes co-ordinating long term condition services, overseeing the administrative and reception staff and providing support to the Practice Manager.


Mr Jon Garrett (m)

Operations Manager

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Jon is the Operations Manager, responsible primarily for managing the smooth running of the practice.  This covers control of the appointments system and IT systems.


 

Administration

The administration services for the practice are undertaken at the Stourbridge Health and Social Care Centre, including the handling of all telephone calls and appointments lines. 

Linda - Clinical Coder

Nicola - Administrator

Reception

The practice has 8 receptionists:

Lead Receptionist: Sandra Hall

Julie

Sandra

Lisa

Sarah

Indie

Cerys

Vikki

The reception team are fully trained to assist you with making urgent and routine appointments, undertake prescription requests and offer help and assistance. All staff are trained and bound by confidentiality regulations.

Secretaries

Caroline - Medical Secretary

Tyler - Medical Secretary

 
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