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Practice Management

Miss Paula Collins (f)

Assistant Practice Manager

Paula has a wide experience of working in GP Practices, in the Birmingham area.  She assists the Practice manager in her daily activities and deputises for her if she is absent.


Mr Jon Garrett (m)

Operations Manager

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Jon is the Operations Manager, responsible primarily for managing the smooth running of the practice.  This covers control of the appointments system and IT systems.


 

Administration

The administration services for the practice are undertaken at the Stourbridge Health and Social Care Centre, including the handling of all telephone calls and appointments lines. 

Reception

The practice has ten part-time receptionists who will assist you in making urgent and routine appointments to see your doctor, undertake repeat prescriptions and offer help and assistance.  The Reception Team are led by the Senior Receptionists, Sandra Hall and Sarah Johnson.

 
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