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Practice Management

Miss Paula Collins (f)

Practice Manager

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Paula is the overall responsible person for the practice staff, procedures, compliance and finance. She has a wide experience of working in GP Practices in different areas of the West Midlands.

Mr Joshua Corns (m)

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Assistant Practice Manager

Joshua is the Assistant Practice Manager. His main role includes co-ordinating long term condition services, providing line management to the administrative and reception staff and providing support to the Practice Manager.

Mr Jon Garrett (m)

Operations Manager

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Jon is the Operations Manager, his main duties are to organise the clinical rotas and to oversee the smooth running of the IT systems, he also maintains health and safety standards at the practice.

 

Administration

Linda - Clinical Coder

Nicola - Administrator

Matthew - Administrator

Reception

The practice has 10 receptionists:

Lead Receptionist - Sandra Hall

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Reception Team:

Julie

Sandra

Lisa

Sarah

Indie

Vikki

Matthew

Janice

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The reception team are fully trained to assist you with making urgent and routine appointments, undertake prescription requests and offer help and assistance.  All staff are trained and bound by confidentiality regulations and aim to get patients seen by the most appropriate health professional.

Secretaries

Caroline - Medical Secretary

Tyler - Medical Secretary / MDT Co-Ordinator

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