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Practice Management

Miss Paula Collins (f)

Practice Manager

Paula is the overall responsible person for the practice staff, procedures, compliance and finance. She has a wide experience of working in GP Practices in different areas of the West Midlands.

Mr Joshua Corns (m)

Joshua is the Assistant Practice Manager. His main role includes co-ordinating long term condition services, providing line management to the administrative and reception staff and providing support to the Practice Manager.

Mr Jon Garrett (m)

Operations Manager


Jon is the Operations Manager, his main duties are to organise the clinical rotas and to oversee the smooth running of the IT systems.



The administration services for the practice are undertaken at the Stourbridge Health and Social Care Centre, including the handling of all telephone calls and appointments lines. 

Linda - Clinical Coder

Nicola - Administrator

Matthew - Administrator


The practice has 8 receptionists:

Lead Receptionist: Sandra Hall








The reception team are fully trained to assist you with making urgent and routine appointments, undertake prescription requests and offer help and assistance. All staff are trained and bound by confidentiality regulations and aim to get patients seen by the most appropriate health professional.


Caroline - Medical Secretary

Tyler - Medical Secretary

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