News: February 2020 - Corona Virus - What to do if
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
- To Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
- To other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- To Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- In close contact with someone with confirmed coronavirus
Coronavirus Primary Care Briefing – 18 February 2020
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on www.nhs.uk
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on www.nhs.uk
News: January 2020 - PPG Meeting Dates - all start at 6.15pm at Stourbridge Health & Social Care Centre
News: January 2020 – PPG Tea Party Dates - All start at 2.00pm at Methodist Church Hall, Cobden Street, Wollaston
Tea Party Dates 2020
Tea Parties are supported by the Three Villages PPG and take place on Thursdays.
Please note places are limited.
December 10th Christmas Party
News: January 2020 – Chain SMS
We are now using Chain SMS to message patients
For this to work for you, it is essential that if you change your mobile number – you tell us J
Chain SMS is a system which allows us to easily send text messages to individual patients. You won’t be able to reply to them.
Some examples of how we might use it:
"Your prescription is ready"
"You need to book an appointment"
"Please call us back"
Please read this article to understand how a GP surgery works:-
Nov 2019 : Pressures in General Practice - BMA article
News: March 2019 – Smear Campaign
Cervical screening, or the “smear test”, is a routine health check that identifies potentially harmful cells and changes on the cervix. Cervical screening is not a test for cancer but catching any changes early can reduce your risk of developing cervical cancer. Cervical cancer kills two women every day. Regular screenings can help reduce that number, which is why it’s so important you attend your screening when invited.
Our nurses are trained to do all they can to put you at ease during your appointment and are on hand to answer any questions or concerns you may have. However, whether you attend your screening or not, is ultimately your choice.
Don’t forget we are able to carry out the screening on some weekends.
If you’re due to have a cervical screening, you’ll receive an invite letter in the post. Don’t ignore it, book your cervical screening today.
If you missed your previous appointment or are unsure if you are due a screening, please contact on 01384 322500 and we will book you an appointment if you’re due.
News: January 2019 – Group Consultations
Three Villages Medical Practice are excited to announce that the practice will be holding group sessions from 9th January 2019. These sessions create an opportunity for patients to be seen in groups to discuss prevention of long term conditions and long term condition management. The consultation will allow patients to support each other and share experiences. They are held by a facilitator and a lead clinician from the practice. You will receive an invite from the practice to attend a session if you are eligible.
News: April 2019 – Long Term Condition Reviews
Three Villages Medical Practice operates a Birth Month Recall System. If you have a long term condition, your annual review will take place in the month of your birthday. Our staff aim to remind you one month prior to the month you are due for review and can book you an appointment in advance.
If your review requires blood monitoring, you will need to collect a blood form and have your bloods taken at least one week before your review.
NHS Choose Well - A&E
Have you ever been to A&E because you can't get off a fake nail? Taken your poorly pet to A&E instead of the vet?
It might sound far-fetched but the star of this video, Dee, does both of these in a humorous but informative Choose Well animation, which is based on real-life examples of A&E misuse.
Dee is advised by our singing doctor on the correct times to use A&E and about the available health services to use when things aren't an emergency!
Beware of 'Scams'!
A patient at a Practice in Dudley has reported being contacted by telephone by a company claiming to be the NHS before requesting personal information about health and prescriptions over the phone. This is a national scam and patients elsewhere in the country were also told they needed to change their medication and they would be charged for that before asking them to hand over credit card details. In some circumstances the company may ask for details about medication with a view to attempting to make an appointment to visit the patients’ home and assess them for a long term condition.
We are asking patients who get called in these circumstances to double check with the practice before making any appointments or giving out any payment details. We recommend that no one takes any medication sold to them over the phone or the internet as you do not know that the medication is legitimate and safe. It is important that you always get your prescriptions from the doctors treating you and that you buy any non-prescription medications from a reputable pharmacist or shop.
All patients (including children) have a named GP who will have overall responsibility for the care and support we provide for you. This will normally be the same as your 'usual G.P'. This does not prevent you from seeing any GP in the Practice if you so wish (as is currently the case anyway). If you have not yet been notified and wish to know who your named GP is, please contact the surgery or ask a receptionist at your next appointment.
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