How do I order my Repeat Prescription?
Patients on long-term medication can order repeat prescriptions in a number of ways:
- Using our online services – Patient Access. If you are not registered for online services and you would like to register, please complete our online Register For Online Services Form.
- Ringing 01384 465 303, Prescription Ordering Direct (POD), a Dudley CCG initiative.
- Prescription counterfoil repeat medication requests (the right hand side of the original prescription), can be deposited at the building reception desk on the Ground Floor of SHSCC, this removes the need to physically come into surgery.
We do not accept repeat prescription requests by telephone, please ring the POD if you prefer to ring and order your prescription.
Please allow a minimum of 2 working days for the doctor to review and sign your prescription. Please let us know which chemist you wish to collect the medicines from. Please also be aware that it can take at least an additional 24 hours (1 full day) for pharmacies to process these requests.
Please do not order your prescription early, i.e before 7 days from when it is due.
Patients on repeat medication will be asked to consult with a pharmacist, a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to fill out our online Medication Review Form.
Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.
We encourage all patients to register for this free service. You can register for electronic prescribing by completing our online EPS registration form.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.