Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- Drop off a paper request into the GP practice
- Speak to your community pharmacy who should be able to request your medication on your behalf
When you collect your medication from the Pharmacy, there will be a repeat prescription request form in the bag. Seven days before you require the medication, tick the items you which to request and drop this into the prescription drop box in the Reception area on the Ground Floor of the building or into the prescription drop box in our waiting room
We will not be able to take Prescription requests over the phone unless you are housebound, nor over the front counter
Collecting your prescription
Please allow a minimum of 2 working days for the doctor to review and sign your prescription.
Please let us know which pharmacy you wish to collect the medicines from. Please also be aware that it can take at least an additional 24 hours (1 full day) for pharmacies to process these requests.
Please do not order your prescription early, i.e. before 7 days from when it is due.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to consult with a pharmacist, a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.